Shopping is Very Simple
Don’t Be Fooled
All the charms, dangles and pendants available from ffyf.store are made of solid sterling silver. Charms you see at ridiculously low are made of alloy, copper, metal and silver-plated. Many of these charms create rashes and irritations. We are a small company but Caroline’s years of networking allows us to get you the best quality jewellery at amazing prices with free shipping.
Free Bracelet Gift Offer
ffyf.store doesn’t sell bracelets, we give them away. You are entitled to a Free Bracelet Gift Offer if you meet the minimum spend requirements. You have the choice of 4 [FOUR] bracelets that normally retail for $89.00, $129.00 and $149.00 depending on how much you spend.
You will notice that the Free Bracelet Gift Offer bracelets are priced at $0.00.
As long as your shopping cart final payment exceeds the minimum spend as clearly displayed on that product introduction, simply add your choice of Free Bracelet Gift Offer bracelet to your cart and checkout as per usual to claim your Free Bracelet Gift Offer, and you will receive it along with the items you paid for. If your final purchase payment does not exceed the amount required as specified, you will not receive the Free Bracelet Gift Offer.
The Free Bracelet Gift Offer can be claimed along with any promotional or discount codes as long as the final order purchase payment exceeds the minimum requirements as specified in the descriptions section of each Free Bracelet Gift Offer. The Free Bracelet Gift Offer is available while stocks
30-Minute Shopping Card Hold
Watch out for the 30-minute hold when you are shopping. The product will drop out of your cart and become available to someone else.
100% Plus Purchase Guarantee
The rest is easy. Your purchase is not considered complete until it arrives and you are satisfied. Check our 100% Plus Purchase Guarantee to see how much ffyf.store is here for you. Our Purchase Guarantee is more than 100%.
PayPal is the most popular ways for us Australians to pay online. You can pay by debit or credit card if you don’t have a PayPal account or you can go with your PayPal account. All payments to ffyf.store are made offsite via the PayPal website.
Customers in Australia
We only supply to customers located in Australia. All products are delivered by Australia Post.
No Account Necessary
You do not have to open an account to make a purchase. It is simply an option.
No Financial Data
We do not ever have access to your financial data. We do not allow payment methods to be stored on our website.
Why Create an Account
You can create an account so that you do not need to fill in your delivery information each time you make a purchase. With an account, we will also know you as a returning customer and that increases your chance of getting a gift coupon. We simply love giving out coupons.
When creating an account, your password will be created for you. This is so that we ensure all customers have strong passwords. Be aware, if you try to enter your account and enter the wrong password more than 3 times, you will get locked out. please contact us via firstname.lastname@example.org with your full name and the email address of your account and your phone number. We may contact you to verify your identity before unlocking your account if so required. This is for your security just in case someone is trying to access your account.
To change details in your account, go to Account. This will redirect to where you can change your personal information, address details, and view your orders.
Out of Stock Orders
If you make an order that is out of stock, ffyf.store will offer you a full refund or store credit. We reserve the right to cancel any orders. It is rare that orders get processed with out of stock items as we generally only have limited numbers and stock numbers are tracked carefully.
Delivery to Australian Addresses Only
We are a wholly Australian and we are not a huge business. We only deliver to Australian addresses. All items are delivered by Australia Post. Delivery from purchase can take anywhere between 7-20 days. Delivery times often change depending on location and Australia Post.
Track Your Purchase
You will be sent a tracking number soon after your purchase to track your order on the Australia Post website.
Your Purchase is 100% Plus Guaranteed
- Delivery is guaranteed or you will get a full refund plus a coupon worth half the value you paid.
- If you get the wrong product, you can choose to keep it and receive a coupon worth half the value you paid.
- If you get the wrong product and don’t want it, return delivery will be arranged by ffyf.store and you will be sent the correct product.
Watch Out for the Product Hold
Products are only kept in shopping carts for a maximum of 30 minutes. You will have to add the product again if the hold expires.
The best way to get in touch with us is by email email@example.com. You can send us a message via Facebook messenger, email or you can call or text us on 0402 891 089.